Student Success FAQs
Toggle ItemHow do I withdraw from classes?
You can withdraw on MyMAP by going to the register tab and selecting “Withdraw” next to the class you wish to remove. After withdrawing, a “W” grade will be put on your transcript– this is a neutral grade that does not affect your GPA. Please be aware there may be other implications from withdrawing, such as changes to financial aid.
Please refer to the Dropping Classes page for more information.
Toggle ItemHow do I register for classes?
You are able to register for classes through MyMAP. To learn more about when you can register for classes see dates and deadlines.Prior to your registration date you are able to save classes to your registration cart .
You are able to register for classes through MyMAP. To learn more about when you can register for classes see dates and deadlines.
Toggle ItemWhen will my Registration Cart process?
Submitted carts are processed randomly starting at 6pm MT the day before your assigned priority date. Classes in your cart are processed in the order you save them, from top to bottom. If you miss your cart submission deadline, you can register through MyMAP starting at midnight.
Toggle ItemHow do I redeem a permission-to-add code?
Redeem your permission-to-add code by following the instructions displayed at the top of the register tab at mymap.byu.edu. Enter and submit the code that your professor gave you. Please note that popups need to be enabled in order for the permission-to-add codes to work. Please double-check your registered classes list to ensure that the class was added to your schedule.
Toggle ItemHow can I receive an incomplete contract?
An incomplete contract is a contract between the student and instructor to extend the deadline for the student to complete work required for the course. Incomplete grades are granted to students with non-academic extenuating circumstances that arise after the discontinuance deadline. Please review the qualifications and steps for requesting an incomplete contract.
Toggle ItemWhen will my grades be posted?
Professors submit final class grades four business days after the last day of finals. Your grades are posted on your account no later than six business days after the last day of finals. You can view your grades on your record summary.
Toggle ItemWhen will my degree be posted?
Before your degree is posted, graduation specialists review your record to ensure that all requirements have been met. If all requirements are met, your degree will post to your transcript 2 to 3 weeks after graduation.
Toggle ItemHow do I order a transcript?
Go to transcripts.byu.edu to review your record for accuracy and order your official BYU transcript. You will be directed to the Parchment Exchange website where you can order either electronic or hard copy versions of your transcript. You are able to send your transcript to yourself or a third party.
If you need to pick up a hard copy transcript, you can come to B-150 ASB and we will be happy to help you.
Toggle ItemWhat technology resources are available?
How to access MYBYU go to http://mybyu.byu.edu this is your portal to access many of the information sites on campus. Sign in with your BYU NETID and Password.
How to use DUO Enroll (byu.edu)
First-Year Experience BYU Tools
Your BYU email Email (byu.edu)
How to connect to the BYU WIFI EDUROAM- EDUROAM
How to access your Microsoft office software. Go to HTTPS://office.byu.edu
BYU Learning Suite Welcome to BYU Learning Suite - YouTube
Software Training Lab Software Training Lab | Services | HBLL (byu.edu)
Box: box.byu.edu login with your NETID and Password.
BYU App Android download BYU - Apps on Google Play IOS Download BYU on the App Store (apple.com)
Computer Rental: https://itsurplus.byu.edu/rentals.html
Computer Lab: all BYU students have an open-access computer lab in 1131 JFSB, with both Mac and Dell computers, and there is a BYOD lab in 1141 JFSB.
Cloudapps.byu.edu Unlimited Potential: A BYU Cloud Apps Story - YouTube login with your BYU NETID and Password. This has many of the software pages used on campus.